Help Center
Frequently Asked Questions
Podcast Feeds
Podcast apps update RSS feeds on their own schedules. Even if a change appears in Apple Podcasts or the Podcast Index, other apps may take hours or days to refresh—or may not reflect certain changes at all.
This is normal behavior across the podcast ecosystem and is not something Godcaster or any publisher can fully control.
For details on why this happens and best practices for publishing, see Podcast Feed Update Timing & Propagation.
If a podcast isn’t updating, it’s almost always because the show’s RSS feed hasn’t been updated at the source or in the major podcast directories. Godcaster reflects the feed that is publicly available through the podcast ecosystem. In some cases, a program may have stopped offering on-demand content or discontinued podcast distribution altogether. Learn more by reading Why Podcasts Sometimes Don’t Update — And What Stations Should Do.
Player Features & Navigation
Placing your Digital Station at the top of your homepage makes listening immediate and frictionless. Most visitors arrive with intent to listen—live or on-demand. When the player is highly visible, you increase listening starts, deepen session engagement, and keep users inside your ecosystem where you retain first-party data and support pathways.
Top placement isn’t just a design choice—it reinforces that your station is audio-first and protects long-term digital growth. Read more at Why Your Digital Station Should be Placed at the Top of Your Homepage.
Giving & Support
Because linking into your digital station keeps listener engagement, data, support, and SEO value inside your ecosystem — while external links send that value away.
When your website links off-site, you lose listener tracking, attribution, brand visibility in the giving moment, and long-term SEO strength. When you link to the program inside your digital station, listening stays within your platform — allowing you to retain first-party data, guide the support pathway, strengthen your domain authority, and position your station as the digital home of the program.
Read more at The Strategic Case for Intra-Linking: Keeping Listeners Inside the Station.
Content & Metadata
Godcaster analytics measure real listener activity inside your digital environment—such as plays, engagement, downloads, and support clicks. While no platform can determine the exact number of listeners, Godcaster provides first-party data that goes beyond industry-standard download metrics by showing what people actually do with your content.
In simple terms:
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On-air = influence (not directly measured)
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Godcaster = response (what listeners did next)
This article, Godcaster Metrics – Question-by-Question, explains how each metric works and how to interpret it correctly.
AI assistants can turn your exported Godcaster data into structured, leadership-ready insights — helping you measure engagement, understand giving activity, evaluate Live → On-Demand behavior, and identify strategic opportunities.
To ensure accurate results, Godcaster provides a structured reporting framework that improves consistency across AI tools and prevents incorrect attribution or fabricated conclusions.
Read Using AI to Generate Accurate Monthly Executive Reports from Godcaster Data for full details.
They are three different ways to organize and stream your church’s audio — live, curated, or scheduled — all inside your Digital Station.
Read more at The Building Blocks for Starting Your Church’s Digital Station.
Setting up YourTown Live involves gathering a few basic assets (station name, station IDs, promos, local temperature location, and any podcasts you want featured), securing music licensing if you plan to stream licensed music, and then letting Godcaster spin up and configure your 24/7 station for you. Once launched, you can manage content through the Library, schedule podcasts of any length, add church or community promos, and take the station live at any time using tools like Riverside, OBS, or BoxCast. The system automatically handles scheduling, transitions, recordings, and returns to regular programming—so the station stays live with minimal ongoing effort.
Read How to Set Up YourTown Live (YTL) for full details.
To keep listeners in your ecosystem. Every play stays tied to your station for attribution, engagement, and giving.